A clear refund policy for digital readers and partner-store purchases.
Homo Plasticus keeps the refund process simple: ebook purchases are final, and affiliate-product purchases are managed by the store where the order was placed.
Policy summary
What to expect after purchase
The current Homo Plasticus storefront focuses on digital publishing and curated recommendations. Because those purchase paths work differently, the refund responsibility depends on where the product was bought.
Ebook sales are final
We do not offer refunds on ebook purchases. Once a digital book order is completed, the purchase is considered final because access to the digital content is delivered electronically.
If you experience a technical issue accessing your ebook, contact us so we can help resolve the delivery or access problem.
Partner-store policies apply
Some products featured on Homo Plasticus may link to affiliate stores or third-party retailers. If you purchase through one of those links, the order, shipping, returns, refunds, exchanges, and customer service are handled by the affiliate store where the purchase was made.
Please review that store’s refund and return policy before completing your order.
Can I get a refund for an ebook?
No. Homo Plasticus does not offer refunds on ebook purchases. Digital book purchases are final once the order is completed.
What if I cannot access my ebook?
If you completed an ebook purchase but cannot access the file or download information, contact us with your order details. We will help troubleshoot the access issue.
Who handles refunds for affiliate products?
Affiliate-product purchases are handled by the affiliate store or third-party retailer where the order was placed. Their refund, return, exchange, shipping, and customer-service policies apply.
How do I know whether a product is an affiliate product?
If a product link sends you away from Homo Plasticus to another store or marketplace, your purchase is made with that store. Please review the store’s checkout page and policy information before buying.
Before you buy
Check the purchase path before checkout.
A Homo Plasticus ebook purchase is governed by this final-sale digital-product policy. A purchase made through an outside store is governed by that store’s own policies.
- Ebook purchases from Homo Plasticus are non-refundable.
- Affiliate-store purchases are managed by the store that sold the item.
- Shipping, exchanges, product defects, and return windows for affiliate products are not controlled by Homo Plasticus.
- For ebook access issues, contact Homo Plasticus with your order information.
Need help with an ebook order?
Use the contact form or support email listed on the site and include the name used at checkout, the order number if available, and a brief description of the access problem.
Final policy
Digital books are final sale. Affiliate orders follow the seller’s policy.
This page is intended to help readers understand the purchase path clearly before checkout and know where to go if they need support.